Responsibilities of University Ambassadors
University Ambassadors are involved in several recruitment and enrollment activities hosted by the Office of Admissions and our campus partners; the most important being our daily campus tours. Other activities include, but are not limited to, participation in various recruitment programs both on and off campus, high school visits, and group/outreach tours. To be able to accomplish these tasks efficiently and effectively, new University Ambassadors, known as Eyas (a young hawk taken from the nest for training), are trained and peer-mentored by current University Ambassadors and staff from the Office of Admissions on subjects ranging from admission, enrollment, and resident life, to student involvement opportunities, academics, and more.
Persons wanting to become a member of the University Ambassador program should actively demonstrate dedication, enthusiasm, good communication skills, commitment, dependability, responsibility, respect for self and others, leadership skills, strong academic merit, and most importantly spirit and pride for the University of Utah.
Candidates must have a cumulative GPA of 3.0 or better. (GPAs will be evaluated by the most recent copy of high school transcripts for freshmen or college transcripts for transfer students.)
Ambassadors must be able to conduct a walking tour of campus (often requires walking in reverse for up to two hours, stand for extended periods of time), lift around 10-15 pounds, and assist with event set up and take down.
- Be enrolled (or plan to be) as a full-time student (12 credit hours minimum) at the U.
- Commit to full participation through December 2017 or longer.*
- Maintain a 3.0 cumulative GPA while serving as an Ambassador.
- Sign and adhere to a contract outlining responsibilities.
- Attend mandatory trainings as listed in the application.
- Attend weekly meetings on Wednesdays at 5:00 p.m.
- Give an average of one campus tour each week throughout the academic year. Tours are held twice daily, Monday through Friday at 10:00 a.m. and 1:30 p.m, as well as on select Saturdays each month. During certain times of the year, ambassadors can be required to give tours more often.
- Participate in other Office of Admissions programs which include, but are not limited to:
—Connecting U Days (campus visitation program for prospective students and parents)
—Bringing the U to You and other student receptions (both on and off campus programs)
—Group visits and outreach tours
—Red White & U Admitted Student Day†
—Spring Scholarship Reception†
—Commencement (assist with graduation)†
—High School Visits (currently under development and planning)
*New Ambassadors are subject to a probationary period through March 2017.
†Mandatory for all University Ambassadors. Other programs will have set minimum which will be explained during training.
Benefits of Being an Ambassador
Throughout your time as a University Ambassador, you will experience many personal and professional benefits that go beyond your monetary compensation. These experiences include:
- Public speaking and communication skills: As a University Ambassador, you will have many opportunities to develop and strengthen these skills by giving tours to different types of groups in varying sizes, serve on student panels, possibly be a student keynote speaker, and more.
- Customer Service: Ambassadors represent the University of Utah in a positive, friendly, and encouraging manner. You'll learn what it means to provide the highest level of customer service, the impact of a campus visit, and how to ensure each guest enjoys their campus experience.
- Networking: You never know who is on your tour; you may be showing your future employer around campus, or giving a tour to a high-profile donor. You will also have the opportunity to meet campus administrators and other dignitaries.
- Changing lives: As an Ambassador, you have the satisfaction of knowing you play an integral role in the success of the U. Many of our current Ambassadors have made a lasting impression on prospective students who later attend the U.
- Leadership: Your experience as a University Ambassador hinges on what you put into it. If you are interested in gaining leadership skills within our program, there are elected positions which manage and govern the organization from recruitment and training, community service, and campus involvement. Additionally, there are select positions with increased hours and responsibilities within our Visitor Support Team who manage all visitor operations and customer service.
- Friendship and Memories: At the end of the day, being a University Ambassador is much more than just a job on campus, it's a rewarding experience that will create lasting friendships and great memories.
University Ambassadors are paid $10.50 per hour. The average daily campus tour lasts two and a half hours, while various recruitment programs will last 4-5 hours. Average weekly hours will fluctuate based on the amount of tours and/or programs in which an Ambassador participates, but will likely be less than 6 hours a week.
University Ambassadors are permitted to have other jobs, either on or off campus, and are encouraged to be involved in other campus activities—provided that these jobs and activities do not interfere with various dates, duties and responsibilities of being a University Ambassador.
Ready to become a University Ambassador? Learn about our selection process, including important dates, deadlines, and application information.